A CEO is responsible for implementing long-term growth, profitability, and inspiring strategic thinking to grow a successful corporation — Michelle Gass, CEO of KOHL’S, outperforms all expectations. Gass joined Kohl’s in 2013 as chief customer officer; over the years, Gass took on the role of chief merchandising and customer officer before becoming CEO. Gass is responsible for the creation of Kohl’s long-term strategic framework, the Greatness Agenda, the launch of Kohl’s new loyalty program, and for bringing in new categories, partners and brands such as Under Armour and Amazon. Prior to Kohl’s, Gass spent more than sixteen years with Starbucks Corporation holding a variety of leadership roles across marketing, global strategy and merchandising sectors. Gass has more than 25 years of experience in the retail and consumer goods industries.
